Should Vodafone die?

This post relates to current situation in Indian Telecom industry. Recently courts have decided that the telcos should pay more to govt as part of AGR revenue. The telecom sector was inefficient for last few years with outrageous data charges, pathetic service and huge indebtedness due to high spectrum charges and regulatory boondoggles. 2G spectrum auction was a big screwup by govt. And later rapid introduction of 3G and 4G meant the incumbent telcos did not manage to recover what they spent on spectrum. 

Next came Jio and caused bankruptcies all around. Most small telcos shut shop. Others brought in loans and funding partners and some merged. 

Now current position is Vodafone Idea - which merged last year, are going to go kaput if they are made to pay 90000Cr Rs in next 3 months. Airtel has more than 1Lac Cr of debt. Heck, even Jio has around 40000 Cr of debt. So now only way is for fares to go up. And after bit more consolidation, they will go up. But where is the quality? 

And I think that's a big question. I checked out a dozen customer touch point reviews for both Airtel and Vodafone. And found them terrible. Many had 1* rating. People were saying I won't be a customer since service is so pathetic. I personally witnessed this when I switched from PrePaid to postpaid on Airtel and also when I wanted to switch back to Prepaid. No store would have prepaid SIMs for porting. Only postpaid Sims were available. So frustrated by this I switched to Jio. Now telefonic experience of Reliance Jio ia really not all that great either. Calls drop all the time. Internet doesn't work any good in peak hour. And sometime calls and sms stop working, but that may be my old mobiles fault as much as Jio. 

Anyway so with this service I don't think Vodafone, or for that matter Airtel will keep any customers. 

Maybe if Jio's customer service ia similar, then only these others have any chance. Otherwise no mercy. 

And special mention to BSNL, I heard that almost half of 1Lac workforce ia taking VRS. Good for everybody. Maybe the govt should do the same for Air India. 

Cheers!!